Morena: Hi. Can I help you?
Crazy Lady: I want to return these DVDs.
Morena: Um...they're open. Do you have the receipt?
Crazy Lady: No! But I was so disappointed in them. This one (*indicates an ABC sing-along DVD) I thought was for little kids but the kids are old and they're ugly and my kids were scared watching them.
Crazy Lady: I mean, it's terrible! Ugliest kids you ever did see. I don't think you should stock them anymore.
Morena: *in head* Of course. I'll get right on that. Truth be told, I'm actually the buyer for Borders. I just like working the cash register on a Saturday afternoon to keep in touch with my plebeian side.
Morena: *out loud* I'm...sorry? I need a receipt if they're open, though.
Crazy Lady: You do? I guess I could go get it...I left it at home.
Morena: I think you'd better do that.
Crazy Lady: *huffs*
Morena: *wants to die a little*